1. Introduction & Scope
Engine Scout Lane Media Ltd. ("EngineScoutLane", "we", "us", or "our") operates the web platform enginescoutlane.com and provides digital travel intelligence, itinerary routing decks, and neighborhood break recommendations. This Privacy Policy details our protocols regarding the collection, processing, protection, and transfer of personal information when you access our guides, complete forms, or utilize our planning services.
We are fully committed to compliance with Regulation (EU) 2016/679 (General Data Protection Regulation / GDPR), the UK GDPR, and the California Consumer Privacy Act (CCPA/CPRA).
2. Categories of Information We Collect
We collect information you explicitly provide to us as well as diagnostic telemetry recorded during your interactions:
- Direct Inquiries: When submitting an itinerary request or contact inquiry, we collect your full name, email address, travel dates, target cities, and message content.
- Automated Device & Usage Data: When navigating our portals, we log your IP address (anonymized prior to storage), browser user-agent, operating system, referring URL timestamps, and page engagement durations.
- Local Preference Tokens: We store local browser states regarding your cookie banner choices, active filters, and itinerary selections via
localStorage.
3. Legal Bases for Data Processing (GDPR Article 6)
Our processing operations rely on the following explicit lawful bases:
- Contractual Performance: Processing required to provide you with downloaded itineraries, route decks, and travel desk replies.
- Legitimate Interests: Conducting aggregated traffic analytics to improve website uptime, prevent fraud, and optimize European itinerary pacing.
- Consent: Where you provide express consent for non-essential telemetry or newsletter subscriptions. Consent can be revoked at any time.
4. Third-Party Sub-Processors & Data Transfers
EngineScoutLane does not sell, lease, or monetize your personal data. We engage vetted cloud infrastructure providers (e.g., secure CDN distribution networks, transactional email relays, and server hosting facilities located within the European Economic Area). Where data transfers occur outside the EEA/UK, they are governed by European Commission Standard Contractual Clauses (SCCs).
5. Data Retention Schedules
We store personal data only for the period necessary to fulfill the operational purposes described in this statement. Contact inquiries and custom route requests are permanently purged after twenty-four (24) months. Server log files are purged on a rolling 90-day cycle.
6. Your Statutory Rights Under GDPR & CCPA
As a data subject, you maintain enforceable rights over your personal records:
- Right to Access & Portability: Request confirmation and an export copy of all stored personal records.
- Right to Rectification: Request prompt correction of inaccurate personal data.
- Right to Erasure ("Right to be Forgotten"): Request immediate deletion of your records where retention is no longer legally mandated.
- Right to Restriction & Objection: Object to processing based on legitimate interests or request restrictions on active data usage.
- Non-Discrimination (CCPA): We will never deny services, charge distinct rates, or provide degraded service quality should you exercise your consumer privacy rights.
7. Data Protection Officer (DPO) Contact
To exercise your rights or submit inquiries regarding our privacy compliance frameworks, please contact our Data Protection Officer directly:
Engine Scout Lane Media Ltd. – Privacy Operations
Attn: Data Protection Officer
74 Kronenstraße, District 1, 10117 Berlin, Germany
Email: [email protected]